Privacy Policy

Terrace Platforms, LLC (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through this website, how we use it, and the choices you have.

Information we collect

Information you give us. When you submit our contact form, we collect your name, email address, and message, plus your phone number and project interest if you provide them.

Technical information. When you submit the form, we record the submission time, your IP address, and your browser's user-agent string to help prevent spam and abuse.

Analytics. We use Cloudflare Web Analytics, a privacy-focused service that does not use cookies, does not track you across websites, and does not collect personal information. It tells us aggregate information like page views, referring sites, and page load performance.

With your permission, we also use Google Analytics to understand how visitors find and use our website. Google Analytics only loads if you click “Accept” on our cookie banner, and you can change your choice anytime using the “Cookie settings” link at the bottom of every page. It uses cookies to collect information such as the pages you visit, how long you stay, your general location, and the type of device and browser you use. This information is aggregated and is not used to identify you personally. You can learn more in how Google uses information from sites that use its services (opens in a new tab) and opt out with the Google Analytics opt-out browser add-on (opens in a new tab).

How we use your information

• To respond to your inquiry and provide quotes or proposals you request
• To communicate with you about a project or service
• To protect our website from spam, fraud, and abuse
• To understand how our website is used and improve it

We do not sell, rent, or trade your personal information, and we do not use it for third-party advertising.

Service providers

We rely on a small number of trusted providers to operate this website:

• Cloudflare: website hosting, security, spam protection (Turnstile), analytics, and secure storage of contact form submissions
• Resend: delivering contact form notifications to our inbox
• Google: displaying our public Google reviews and website analytics (Google Analytics)

These providers process information only as needed to perform their services for us.

Cookies

This website does not use advertising cookies. Google Analytics sets analytics cookies as described above, and you can block or delete them in your browser settings. Cloudflare Turnstile may set strictly necessary cookies or use similar technology to verify that form submissions come from a real person.

Your California privacy rights

We do not sell or share your personal information, and we do not use it for targeted advertising. The only personal information we collect is what you choose to send through our contact form, and we use it solely to respond to you. California residents may request to know, correct, or delete the personal information we hold about them by emailing contact@terraceplatforms.com. We will not discriminate against you for exercising these rights.

Data retention & security

We keep contact form submissions only as long as needed to respond to you and maintain business records, and then delete them. Data is encrypted in transit (HTTPS) and stored with access limited to authorized personnel.

Your choices

You can ask us to access, correct, or delete the personal information you've sent us at any time by emailing contact@terraceplatforms.com.

Children's privacy

This website is intended for businesses and is not directed to children under 13. We do not knowingly collect their information.

Changes to this policy

We may update this policy from time to time. Changes take effect when posted on this page with a new effective date.

Contact us

Questions about this policy? Email contact@terraceplatforms.com or call (662) 469-5299.